I’m grateful to Paula for leading us through the Medicaid application for my parents, and glad we chose to use her to guide us through that complex process. She understood every single innumerable detail of the bureaucracy, knew every choice to make amid the maze of decision-making, and helped us with multiple details that came up throughout the process. Her help goes WAY beyond filling out paperwork, but involves long term advice, and advice about what to do whenever a quick decision needed to be made in a moment. She was reliable, highly responsive, and helped with many medical questions that were not strictly Medicaid related. She’s also a pleasure to work with. Thank you Paula!